Last updated: October 19, 2026
Payment methods and authorization
Available payment methods are shown at checkout. When you submit an order, you authorize the selected payment provider to process the amount displayed, including shipping and applicable taxes. Your payment may be authorized before the order is accepted. Payment processing is subject to the provider's terms and privacy notice.
Order total, taxes, and confirmation
Review the products, quantities, shipping charges, discounts, currency, taxes, and order total before submitting payment. The checkout total controls the amount due, except for an error corrected or an adjustment otherwise permitted by law. After the order is accepted, keep the order number and confirmation email for support requests.
Failed, pending, or duplicate payments
If your order appears unpaid but your payment account shows a charge, do not immediately submit a second payment. Contact us with the order number and the payment provider's reference. A pending authorization, reversal, or refund may take additional time to appear depending on the provider and issuing bank.
Order changes and refunds
Contact us as soon as possible to request an order cancellation or change. We may be unable to change an order after it enters processing or dispatch. Refunds for approved returns or cancelled orders are sent to the original payment method unless applicable law or the payment provider requires another method.
Payment security and support
Payment card data is transmitted to the payment provider selected at checkout. Do not send full card numbers, security codes, passwords, or one-time codes by email. For order questions, contact [email protected] and include your order number.